Copy of FAQ
Active subscriptions will maintain its existing pricing, however, modifications will reflect the new pricing model.
Is it okay to take products together?
Yes, it is okay to take them together! Mixed together or separately throughout the day! It is simply suggested to take products at different times since they have specific benefits that can be more functional if utilized at the recommended times. However, taking them whenever you prefer or mixed together will not decrease health benefits or potency!
When is the best time to take your products?
Our products can be taken anytime, with the exception of Synergy B-12, which we recommend taking before 2 pm.
Are all of your products vegan?
All of our products are vegan except ReGenesis.
Are all of your products organic?
Many of our products contain organic ingredients, however some of our products contain wildcrafted and biodynamic ingredients which are often higher quality than organic. All of our ingredients are Non-GMO and Free of chemicals, and toxins found in commercially grown foods.
Are your products safe for kids?
We always recommend working with a pediatrician when considering our products for your children's health.
Are import fees and taxes included in shipping and handling?
Only the cost of shipping is included. Recipient is responsible for all fees required by the receiving country.
We hope you love what you've ordered, but we know that sometimes things don’t work out.
Initiate your return of unopened products within 30 days of delivery date.
Please allow 1-2 weeks for processing returns.
If refund is not possible with payment used at time of purchase, a gift card will be issued.
Damaged or missing items? Contact the Customer Experience team for assistance.
MAKE A RETURN
Please contact Customer Experience, firstname.lastname@example.org, to initiate the return and to receive the address for the return shipment.
You may return new, unopened product(s) within 30 days of delivery for a full refund, minus shipping/tariff/customs or other non product costs.
Your returned product(s) must be accompanied by a receipt or proof of purchase for each product.
If the returned product(s) is opened and/or damaged in any way, or you have initiated the return after the 30-day period has passed, you will not be eligible for a refund.
WHAT'S NOT RETURNABLE?
Items not purchased at www.cymbiotika.com.
Opened items are not returnable.
Items without an order number or a packing slip.
For hygienic reasons, all clothing is a “Final Sale”.
Gift Card Returns: No cancellations or refunds on the purchase of a gift card (final sale).
Results may vary from person to person and results are not guaranteed.
Representations regarding the efficacy and safety of Cymbiotika products have not
been evaluated by the Food and Drug Administration.
The FDA only evaluates foods and drugs, not supplements like the products offered by Cymbiotika.
Information presented on the Cymbiotika Website is not meant as a substitute for or
alternative to medical advice, diagnosis or treatment. The advice of a licensed physician or medical doctor should be sought before using any supplemental dietary product.
Customers and potential customers should consult with a physician before using
Cymbiotika products if he or she has a serious medical condition or use prescription
Contact: Customer Support
Toll free number: 855-983-8888
Monday - Friday, 9AM to 5PM (PST)
Email Support: email@example.com
Wholesale Inquiry: firstname.lastname@example.org